Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Daniel Ayele

Daniel Ayele

March 6, 2025

5  out of  5
rating by Daniel Ayele
"Really appreciate your help."
We responded:
"Thank you. I'm glad we were able to provide answers to all your insurance questions. We appreciate your business. "
Profile photo of Engida Tekaye

Engida Tekaye

March 4, 2025

5  out of  5
rating by Engida Tekaye
"Fast and friendly 🙏🙏🙏🙏"
We responded:
"Thank you for the opportunity to serve all your insurance needs. We appreciate you. "
Profile photo of Niyaz

Niyaz

March 1, 2025

5  out of  5
rating by Niyaz
"Great service 👏. Explained me insurance policies before I opt into 1. Highly recommended. Thanks guys"
We responded:
"Thank you and welcome! We appreciate you sharing your experience. We take pride in helping people customize plans to fit their needs and budget. "
Profile photo of Erick strike

Erick strike

February 28, 2025

5  out of  5
rating by Erick strike
"They attended to me very quickly and were very kind and helped me with everything"
We responded:
"Thank you for choosing my agency for your car insurance! Gracias por su comentario. "
Profile photo of gleide liz liz

gleide liz liz

February 19, 2025

5  out of  5
rating by gleide liz liz
"Siempre dando las mejores opciones y atención 👌"
We responded:
"Gracias por la oportunidad de ser su agente de seguros. Agradezco su apoyo."
Profile photo of Gerald Abatayo

Gerald Abatayo

February 7, 2025

5  out of  5
rating by Gerald Abatayo
"Lisa was extremely helpful and very patient. She assisted us with getting the best possible insurance and helped us handling our other insurance."
We responded:
"Thank you for sharing your experience with our agency. Assisting our neighbors with the process of customizing their home, car and life insurance is our specialty. Welcome!"
Profile photo of Brian Hanlon

Brian Hanlon

January 4, 2025

5  out of  5
rating by Brian Hanlon
"Tiffany was awesome! Active duty military here, transfered from Seattle to upstate NY and our agent out here in NY was giving is a hard time about our auto and home bundle so we called back to Seattle and Tiffany got back to us within the day. She saved us over one hundred dollars on our monthly bill and fixed our state residency dilemma. She's super bubbly and made my wife laugh on the phone, highly recommend!"
We responded:
"Thank you for your service! Thank you for allowing us to help with your insurance needs. I appreciate you sharing your experience with team member Tiffany. She is awesome. "
Profile photo of Lilia 1975

Lilia 1975

January 4, 2025

5  out of  5
rating by Lilia 1975
"Tiffany was awesome! Very helpful and friendly as well. Definitely go to her for insurance."
We responded:
"Thank you for referring our agency. We appreciate you sharing your experience. "
Profile photo of Colette Posse

Colette Posse

December 4, 2024

5  out of  5
rating by Colette Posse
"Been using State Farm since I got to WA and been with Lisa's office for a few years now. Everyone there is so helpful (shout out to Tiffany who just spent a couple hours on the phone with me answering all my questions!). Also, they had much better insurance rates than anywhere else I looked."
We responded:
"Thanks for sharing your experience. We appreciate you. "
Profile photo of Steven Rude

Steven Rude

November 22, 2024

5  out of  5
rating by Steven Rude
"Agent Tiffany Gutierrez was extremely patient, kind, and thorough in walking me through the ways in which she could write me a better policy for less money than my existing home and auto policies. The personal attention was in stark contrast to the legacy insurance company, and discount online company, that I had been using. Thank you so much, Tiffany!"
We responded:
"Welcome to the Lisa K Maples insurance agency and awesome team. Glad to hear your experience wirh my sales team exceeded expectations. We look forward to providing coverage for your home, car and life insurance. Thank you. "
Profile photo of Mary Berg

Mary Berg

November 22, 2024

5  out of  5
rating by Mary Berg
"I have been with Lisa Maples at State Farm since 2009, I’m so grateful for all the staff team work, they are efficient with excellent customer care service. They personally make me feel, I’m of value and my family when it comes to financial needs and life insurance protection. I received a phone call from Tiffany, a new representative who informed me about a new life insurance plan, she throughly and patiently explained the new insurance coverage to me and apartment renters insurance! My agent and staff are wonderful and awesome representatives."
We responded:
"Ms Mary, thank you for choosing our local office over all these years. Blessings."
Profile photo of Jon

Jon

November 12, 2024

5  out of  5
rating by Jon
"Tiffany is amazing. I called to ask some questions, on a holiday no less. She went above and beyond. She brainstormed with me and helped me play out different scenarios for our son’s vehicle. Great customer service."
We responded:
"Glad we could help with options. Thank you for sharing your experience. "
Profile photo of Nikki Nash

Nikki Nash

November 11, 2024

5  out of  5
rating by Nikki Nash
"Tiffany Gutierrez helps me pay my insurance every month. I look forward to talking with her. So polite, courteous, helpful, kind, friendly with a great sense of humor. Refreshing to do business with. She doesn't take my money and rush me off the phone. She takes the time to treat me kindly as a human being (not a number) and personally connect with me; making sure that I am a truly satisfied customer 😊"
We responded:
"Thank you for sharing your experience. Tiffany is an important part ot the team and always has a smile to share."
Profile photo of Steven Jacques

Steven Jacques

November 10, 2024

5  out of  5
rating by Steven Jacques
"very professional and helpful"
We responded:
"Thank you for your review. We appreciate you sharing your thoughts with our agency!"
Profile photo of ALAMERI .

ALAMERI .

November 8, 2024

5  out of  5
rating by ALAMERI .
"They are happy to have you and will help you with everything."
We responded:
"Welcome to Seattle & thank you! We appreciate the opportunity to help you with all your insurance needs."
Profile photo of Anne Phinney

Anne Phinney

October 25, 2024

5  out of  5
rating by Anne Phinney
"Great customer service!"
We responded:
"Thank you for the review. Cheers! "
Profile photo of Patrick Hynes

Patrick Hynes

October 15, 2024

5  out of  5
rating by Patrick Hynes
"Awesome help. Spent two hours on phone helping me with my upgrades and switching policies. Went over all options and answered my many, many questions."
We responded:
"Welcome to our Seattle agency and thank you for choosing the number one auto insurer. Tiffany is awesome at providing options and ensuring all your questions are answered. "
Profile photo of Cris Kanon (Gemini Visual Arts)

Cris Kanon (Gemini Visual Arts)

October 8, 2024

5  out of  5
rating by Cris Kanon (Gemini Visual Arts)
"Very kind, and easy to work with."
We responded:
"Thank you for choosing THE Lake City State Farm agency. We are glad to help with all your insurance needs."
Profile photo of maki a

maki a

October 7, 2024

5  out of  5
rating by maki a
"Happy with the service."
We responded:
"Thank you! Please call on me if you have questions on your car insurance policy. "
Profile photo of Ashraf Hanfay

Ashraf Hanfay

September 21, 2024

5  out of  5
rating by Ashraf Hanfay
"Lisa is the best Agent I ever had she is very experienced in car insurance she help me and she give me best Deal in car insurance Thank you very much appreciate Ashraf Hanafy"
We responded:
"You are too kind. My team and I want to be your first choice when you think of insurance and service. Thank you for the opportunity to provide your car insurance. Welcome to my agency. "
Profile photo of Adhvik Shetty

Adhvik Shetty

September 16, 2024

5  out of  5
rating by Adhvik Shetty
"Tiffany was amazing in the process of setting up my home insurance provided various options to consider optimizing coverage and savings. Savings of over $1k when compared to my existing insurance. Also got some extra savings by bundling home and auto. Clear and effective communication throughput, 100% recommend."
We responded:
"Thank you for taking the time to share your experience! We're thrilled to hear that you found the process of bundling saved you so much. I'm proud of the great job team members of my agency perform every day to help people like you - people who look for relationship agencies, want the best we have to offer and appreciate a local agency where you will always get service with a smile. "
Profile photo of Dawn Staqqs

Dawn Staqqs

September 1, 2024

5  out of  5
rating by Dawn Staqqs
"Joseph is so good at his job! Answers all of my questions, and explains everything so I understand. Never makes me feel rushed!"
We responded:
"We only have one goal - making sure we exceed your service expectations. Thank you for sharing. "
Profile photo of Carol Baush

Carol Baush

August 28, 2024

5  out of  5
rating by Carol Baush
"Joseph at Lisa Maples office took such great care of me the day my car window was smashed. He took the time to locate a repair shop nearby and handled all the paperwork. The customer service is top notch!"
We responded:
"Thank you! We appreciate you and the opportunity to deliver on our promise -- here when you need us."
Profile photo of Groovy Nelson

Groovy Nelson

August 25, 2024

5  out of  5
rating by Groovy Nelson
"I liked Lisa K. Maples State Farm Insurance from the day I signed up for my current policy. I fill out surveys online and when I get one that asks me about my insurance company I give them mostly all 5 stars. I appreciate this agency, Especially! The customer service. Thank you all and I encourage you folks out there to go, no run to Lisa K. Maples-State Farm Insurance Agency. YOU FOLKS ROCK!!! What's that old proverb? "Like a good neighbor, State Farm is there." Yea that's it, that's the one."
We responded:
"Thank you so much for sharing your experience with our office. Your comments mean so much. We appreciate you and the opportunity to provide coverage for all your insurance needs."
Profile photo of Elizabeth Martinez

Elizabeth Martinez

August 24, 2024

5  out of  5
rating by Elizabeth Martinez
"Love the customer service, and always answer my questions. They all make you feel like family! ❤️❤️"
We responded:
"Thank you. We appreciate you and the opportunity to serve. "