State Farm® Insurance Agent Lisa K. Maples

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Kristina Keney

April 3, 2024

5 out of 5

"Lisa and Team were super helpful coordinating Washington Umbrella and Auto insurance for our new neighbors here in Arizona! We think that they are remarkable and deserve the MVB Award!! Thankful Debbie Wiltse State Farm AZ Team"

Glenys Regalado

March 27, 2024

5 out of 5

"Me siento muy confiado con sus servicios. Siempre muy amable y atentos todo el personal. Y dispuestos a facilitar la información. 100% recomendado."

Niphon WEER

March 14, 2024

5 out of 5

"Very good service"

Leam Miller

March 5, 2024

5 out of 5

"Joe is very thorough and explains everything in detail and clearly."

Roger Muck

March 4, 2024

5 out of 5

"I was very pleased with the way Lisa handled my claim and it assures me that I made the righ y choice in insurance company"

Patricia Boroughs

February 21, 2024

5 out of 5

"Again today, I have been warmly welcomed into the office and was provided with great technical assistance by Alinka, Joseph when I first called… and Lisa leaving her office to greet me in the lobby…"

Morgan Chien-Hale

February 15, 2024

5 out of 5

"Joseph Roberts went above and beyond today in regards to our car insurance. He was professional, efficient, and provided personalized advice that made a huge difference for us. Cannot recommend this location this enough. Thanks!"

Nancy Hall

February 2, 2024

5 out of 5

"You are a great agent for life insurance"

Ava Loftin

January 18, 2024

5 out of 5

"The agent who assisted me, Joseph Roberts, was fantastic. He was professional, and addressed my needs expertly! We communicated via phone and email over a couple of weeks, and he always answered my questions and got back to me in a timely manor. Thank you Joseph!"

Ibrahim barnous

January 10, 2024

5 out of 5

"Great service for homeowners and car insurance. Give Lisa a call for all your insurance needs."

Piyush Kurkure

January 5, 2024

5 out of 5

"Awesome service. Agents are very helpful and cooperative"

Joylene Aguirre

December 12, 2023

5 out of 5

"We have been with Lisa and her team for several years and have had nothing but great experiences! Joseph has been especially knowledgeable, communicative, and willing to go above and beyond to help meet our needs."

Tareq Anwar

December 12, 2023

5 out of 5

"Joseph was great with my first auto insurance. He helped me from the beginning to the end, making everything easy to understand. Really happy with his service!"

herm han

November 18, 2023

5 out of 5

"Excellent service"

Haile Gebreyohannes

November 6, 2023

5 out of 5

"Great service for car insurance . Call Lisa."

Raul Osuna

October 16, 2023

5 out of 5

"Los mejores agentes de seguros muy amables Alinka battharai siempre al servicio muy excelente compañía de seguros y su agente Lizá de la mejor atención que existe aquí en Seattle"

Patty Bailey

October 14, 2023

5 out of 5

"Excellent service, professional service, friendly and able to answer every question."

Bob Pack

October 3, 2023

5 out of 5

"Lisa was very helpful as always, answered all my questions, and help me in a very timely and efficient manner, 10 out of 10 would recommend again!"

Wi Her

September 18, 2023

5 out of 5

"La mejor !!!! Todo lo soluciona y rápido!"

Summer Liu

September 13, 2023

5 out of 5

"Lisa and Joseph are awesome! Always available to help with any inquiries. They not only do business but keep a good relationship and care for the customers. Definitely recommend them. They also help customers save money on insurance as well!"

Paul Mozingo

September 8, 2023

5 out of 5

"I have been with them for years. Very friendly, very knowledgeable, and more than professional. I have never had a car insurance company go above and beyond like this. From follow up phone calls, to where even my guy Joseph met me to get my payment on his way home to keep my insurance going. Lisa Maples hands down has the best employees and professional ran company. I am glad I chose this place. I would most definitely recommend for you to switch to this location and you will see the above and beyond that they constantly perform. Lisa Maples and fam, thank you."

Anne Phinney

September 7, 2023

5 out of 5

"Great customer service!"

mcSpicyChicken

September 3, 2023

1 out of 5

"My realistic experience with Statefarm will be 3/5 stars but after that reply on my review I’m keeping it at 1 star. I was with StateFarm at a different agent for 2 years until I moved to Northgate and switched to this agent. The office staff at sign-up was great, Lisa is sweet and was helpful. They even sent me thanksgiving cards which was sweet. What wasn’t great was that they increased my premium suddenly by almost 39% I went from paying $150 to almost $200 dollars. When I called to ask why this is so, a guy picked up and he was so blasse about it. Basically said there’s nothing they could do even though I do not have any accidents or tickets in the time I’ve been with them or my driving record. He took about 5 mins to tell me that it might my car comprehensive rating or something went down. The car is just 2 years old (by year), no accidents, and I barely drive it because I don’t need to for work. I told him that I am being forced to shop around and he didn’t seem worried. Fast forward a few months later I actually did cancel my policy and that’s when I received a few panicked calls but by then it was too late. The point is, I know this is business but y’all didn’t do everything to help, like no let’s explore how we can help you save until after I canceled. I was so gutted, felt like I was being punished even though I did nothing wrong. A $50 increase might not be much to some but it’s gas money for me. That’s why I am leaving this review to whoever is moderating the reviews."

Krisfer Henriquez

August 29, 2023

5 out of 5

"Es la mejor oficina la amabilidad es exelente"

Andy Laico

August 24, 2023

5 out of 5

"Lisa is the best insurance agent i've ever used by far. Great communication, saved us money, has helped resolve things quickly, is super courteous and a real pleasure to work with. I highly recommend her to everyone. I would really give her 15 stars !!!"

What our customers say about us...

Kristina Keney

April 3, 2024

5 out of 5

"Lisa and Team were super helpful coordinating Washington Umbrella and Auto insurance for our new neighbors here in Arizona! We think that they are remarkable and deserve the MVB Award!! Thankful Debbie Wiltse State Farm AZ Team"

Glenys Regalado

March 27, 2024

5 out of 5

"Me siento muy confiado con sus servicios. Siempre muy amable y atentos todo el personal. Y dispuestos a facilitar la información. 100% recomendado."

Niphon WEER

March 14, 2024

5 out of 5

"Very good service"

Leam Miller

March 5, 2024

5 out of 5

"Joe is very thorough and explains everything in detail and clearly."

Roger Muck

March 4, 2024

5 out of 5

"I was very pleased with the way Lisa handled my claim and it assures me that I made the righ y choice in insurance company"

Patricia Boroughs

February 21, 2024

5 out of 5

"Again today, I have been warmly welcomed into the office and was provided with great technical assistance by Alinka, Joseph when I first called… and Lisa leaving her office to greet me in the lobby…"

Morgan Chien-Hale

February 15, 2024

5 out of 5

"Joseph Roberts went above and beyond today in regards to our car insurance. He was professional, efficient, and provided personalized advice that made a huge difference for us. Cannot recommend this location this enough. Thanks!"

Nancy Hall

February 2, 2024

5 out of 5

"You are a great agent for life insurance"

Ava Loftin

January 18, 2024

5 out of 5

"The agent who assisted me, Joseph Roberts, was fantastic. He was professional, and addressed my needs expertly! We communicated via phone and email over a couple of weeks, and he always answered my questions and got back to me in a timely manor. Thank you Joseph!"

Ibrahim barnous

January 10, 2024

5 out of 5

"Great service for homeowners and car insurance. Give Lisa a call for all your insurance needs."

Piyush Kurkure

January 5, 2024

5 out of 5

"Awesome service. Agents are very helpful and cooperative"

Joylene Aguirre

December 12, 2023

5 out of 5

"We have been with Lisa and her team for several years and have had nothing but great experiences! Joseph has been especially knowledgeable, communicative, and willing to go above and beyond to help meet our needs."

Tareq Anwar

December 12, 2023

5 out of 5

"Joseph was great with my first auto insurance. He helped me from the beginning to the end, making everything easy to understand. Really happy with his service!"

herm han

November 18, 2023

5 out of 5

"Excellent service"

Haile Gebreyohannes

November 6, 2023

5 out of 5

"Great service for car insurance . Call Lisa."

Raul Osuna

October 16, 2023

5 out of 5

"Los mejores agentes de seguros muy amables Alinka battharai siempre al servicio muy excelente compañía de seguros y su agente Lizá de la mejor atención que existe aquí en Seattle"

Patty Bailey

October 14, 2023

5 out of 5

"Excellent service, professional service, friendly and able to answer every question."

Bob Pack

October 3, 2023

5 out of 5

"Lisa was very helpful as always, answered all my questions, and help me in a very timely and efficient manner, 10 out of 10 would recommend again!"

Wi Her

September 18, 2023

5 out of 5

"La mejor !!!! Todo lo soluciona y rápido!"

Summer Liu

September 13, 2023

5 out of 5

"Lisa and Joseph are awesome! Always available to help with any inquiries. They not only do business but keep a good relationship and care for the customers. Definitely recommend them. They also help customers save money on insurance as well!"

Paul Mozingo

September 8, 2023

5 out of 5

"I have been with them for years. Very friendly, very knowledgeable, and more than professional. I have never had a car insurance company go above and beyond like this. From follow up phone calls, to where even my guy Joseph met me to get my payment on his way home to keep my insurance going. Lisa Maples hands down has the best employees and professional ran company. I am glad I chose this place. I would most definitely recommend for you to switch to this location and you will see the above and beyond that they constantly perform. Lisa Maples and fam, thank you."

Anne Phinney

September 7, 2023

5 out of 5

"Great customer service!"

mcSpicyChicken

September 3, 2023

1 out of 5

"My realistic experience with Statefarm will be 3/5 stars but after that reply on my review I’m keeping it at 1 star. I was with StateFarm at a different agent for 2 years until I moved to Northgate and switched to this agent. The office staff at sign-up was great, Lisa is sweet and was helpful. They even sent me thanksgiving cards which was sweet. What wasn’t great was that they increased my premium suddenly by almost 39% I went from paying $150 to almost $200 dollars. When I called to ask why this is so, a guy picked up and he was so blasse about it. Basically said there’s nothing they could do even though I do not have any accidents or tickets in the time I’ve been with them or my driving record. He took about 5 mins to tell me that it might my car comprehensive rating or something went down. The car is just 2 years old (by year), no accidents, and I barely drive it because I don’t need to for work. I told him that I am being forced to shop around and he didn’t seem worried. Fast forward a few months later I actually did cancel my policy and that’s when I received a few panicked calls but by then it was too late. The point is, I know this is business but y’all didn’t do everything to help, like no let’s explore how we can help you save until after I canceled. I was so gutted, felt like I was being punished even though I did nothing wrong. A $50 increase might not be much to some but it’s gas money for me. That’s why I am leaving this review to whoever is moderating the reviews."

Krisfer Henriquez

August 29, 2023

5 out of 5

"Es la mejor oficina la amabilidad es exelente"

Andy Laico

August 24, 2023

5 out of 5

"Lisa is the best insurance agent i've ever used by far. Great communication, saved us money, has helped resolve things quickly, is super courteous and a real pleasure to work with. I highly recommend her to everyone. I would really give her 15 stars !!!"