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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Summer Liu

September 13, 2023

5  out of  5 rating by Summer Liu
"Lisa and Joseph are awesome! Always available to help with any inquiries. They not only do business but keep a good relationship and care for the customers. Definitely recommend them. They also help customers save money on insurance as well!"

Paul Mozingo

September 8, 2023

5  out of  5 rating by Paul Mozingo
"I have been with them for years. Very friendly, very knowledgeable, and more than professional. I have never had a car insurance company go above and beyond like this. From follow up phone calls, to where even my guy Joseph met me to get my payment on his way home to keep my insurance going. Lisa Maples hands down has the best employees and professional ran company. I am glad I chose this place. I would most definitely recommend for you to switch to this location and you will see the above and beyond that they constantly perform. Lisa Maples and fam, thank you."

Anne Phinney

September 7, 2023

5  out of  5 rating by Anne Phinney
"Great customer service!"


September 3, 2023

1  out of  5 rating by mcSpicyChicken
"My realistic experience with Statefarm will be 3/5 stars but after that reply on my review I’m keeping it at 1 star. I was with StateFarm at a different agent for 2 years until I moved to Northgate and switched to this agent. The office staff at sign-up was great, Lisa is sweet and was helpful. They even sent me thanksgiving cards which was sweet. What wasn’t great was that they increased my premium suddenly by almost 39% I went from paying $150 to almost $200 dollars. When I called to ask why this is so, a guy picked up and he was so blasse about it. Basically said there’s nothing they could do even though I do not have any accidents or tickets in the time I’ve been with them or my driving record. He took about 5 mins to tell me that it might my car comprehensive rating or something went down. The car is just 2 years old (by year), no accidents, and I barely drive it because I don’t need to for work. I told him that I am being forced to shop around and he didn’t seem worried. Fast forward a few months later I actually did cancel my policy and that’s when I received a few panicked calls but by then it was too late. The point is, I know this is business but y’all didn’t do everything to help, like no let’s explore how we can help you save until after I canceled. I was so gutted, felt like I was being punished even though I did nothing wrong. A $50 increase might not be much to some but it’s gas money for me. That’s why I am leaving this review to whoever is moderating the reviews."

Krisfer Henriquez

August 29, 2023

5  out of  5 rating by Krisfer Henriquez
"(Translated by Google) It is the best office, the friendliness is excellent (Original) Es la mejor oficina la amabilidad es exelente"

Raul Osuna

August 29, 2023

5  out of  5 rating by Raul Osuna
"(Translated by Google) The best insurance agents very friendly Alinka battharai always at the service very excellent insurance company and its agent Lizá of the best attention that exists here in Seattle (Original) Los mejores agentes de seguros muy amables Alinka battharai siempre al servicio muy excelente compañía de seguros y su agente Lizá de la mejor atención que existe aquí en Seattle"

Andy Laico

August 24, 2023

5  out of  5 rating by Andy Laico
"Lisa is the best insurance agent i've ever used by far. Great communication, saved us money, has helped resolve things quickly, is super courteous and a real pleasure to work with. I highly recommend her to everyone. I would really give her 15 stars !!!"

Betty Talley

August 22, 2023

5  out of  5 rating by Betty Talley
"Alinka is wonkerful. Great customer relations. She is great to work with as a customer is would give her a 5 rating."

Socorro alvarez

August 21, 2023

5  out of  5 rating by Socorro alvarez
"(Translated by Google) Mega Excellent, I really appreciate your work, your kindness and your attention (Original) Mega Excelente, aprecio mucho su trabajo su amabilidad y su atención"

Lester Hicks

August 18, 2023

5  out of  5 rating by Lester Hicks
"Service with a smile. Helped me get my Drive Safe and Save set up on my car policy. Highly recommend your call."

Ronald Maples

August 18, 2023

5  out of  5 rating by Ronald Maples
"The perfect team to help you with your home, car, life and pet insurance."

Meenasree A

August 16, 2023

5  out of  5 rating by Meenasree A
"Joseph was very kind enough to patiently walk me through a new policy and answered all my questions! I'd definitely recommend Lisa and Joseph."

Kiyo Liya

June 23, 2023

5  out of  5 rating by Kiyo Liya
"Omg! thank you for explaining your new LightStream- consumer cash loans. The loan process was seemless. Thank you for taking time every now and then to review all my state farm polices."

azeb abay

May 27, 2023

5  out of  5 rating by azeb abay
"She is best excellent customer service"

Evelyn Mariam

April 9, 2023

5  out of  5 rating by Evelyn Mariam
"(Translated by Google) Excellent care and service (Original) Excelente atención y servicio"

Chris Postiglione

March 28, 2023

5  out of  5 rating by Chris Postiglione
"I have been working with Lisa K Maples agency for approx. 6+ years and all I can say is the customer care and service are amazing. Joseph Roberts has been my agent and also family members. He is responsive, kind, caring, easy to speak to or contact, and just a great human. I recommend this agency and Joseph to everyone"

Lorena Valenzuela

March 27, 2023

5  out of  5 rating by Lorena Valenzuela
"(Translated by Google) If you need Car and Home insurance, visit Lisa, she will explain everything in Spanish (Original) Si necesitas seguro de Carro y Casa visiten a Lisa les explicara todo en español"

Ramzi Alawar

March 4, 2023

5  out of  5 rating by Ramzi Alawar
"Simply amazing. Joseph always keeps my mind at ease and always answers any questions I have. Dont think twice, switch over to State Farm and this office specifically!"

Diego Charrez

February 23, 2023

5  out of  5 rating by Diego Charrez
"Lisa was very patient with my questions, I am happy with the great customer service offered!"

yensy Garcia

February 7, 2023

5  out of  5 rating by yensy Garcia
"(Translated by Google) I am very happy to choose my insurance with state farm ..very good customer service, very kind and very specific in a matter of questions THANK YOU 🙂 (Original) Estoy muy feliz de elegir mi aseguranza con state farm ..muy buena atención al cliente ,.muy amables y muy específicos en cuestión de preguntas GRACIAS 🙂"

Rogelio Velazquez

January 21, 2023

5  out of  5 rating by Rogelio Velazquez
"(Translated by Google) They are excellent people, they answer all your questions, they are always there when you need them, 100% recommended ☺️ (Original) Son unas excelentes personas contestan a todas tú preguntas siempre están en el momento que tu los necesitas 100%recomendables ☺️"

Leticia Cortez

October 27, 2022

5  out of  5 rating by Leticia Cortez
"Super helpful and fast!"

Jairo Sandoval

October 5, 2022

5  out of  5 rating by Jairo Sandoval
"(Translated by Google) Excellent service. Recommended and good customer service. (Original) Excelente servicio. Recomendado y buen trato al cliente."

Juliette Smiley

August 24, 2022

5  out of  5 rating by Juliette Smiley
"I would like to say my personal experience with Alinka, has been wonderful, she exemplifies the meaning of excellent Customer service. Unfortunately the meaning of excellent Customer service in these trying times is almost impossible to find. I truly appreciate her. I would also like to say I appreciate Lisa Maples, as well. I have been with this office for (20) years and the response time and excellent Customer service is what I appreciate the most. Juliette Smiley"

Kathleen MacPherson

August 6, 2022

5  out of  5 rating by Kathleen MacPherson
"Lisa is a friend to Maple Leaf Property Management, helping our tenants and owners with their insurance needs. She is quick to respond and always has a smile on her face. We appreciate you Lisa!"