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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nikki Nash

Nikki Nash

November 11, 2024

5  out of  5
rating by Nikki Nash
"Tiffany Gutierrez helps me pay my insurance every month. I look forward to talking with her. So polite, courteous, helpful, kind, friendly with a great sense of humor. Refreshing to do business with. She doesn't take my money and rush me off the phone. She takes the time to treat me kindly as a human being (not a number) and personally connect with me; making sure that I am a truly satisfied customer 😊"
We responded:
"Thank you for sharing your experience. Tiffany is an important part ot the team and always has a smile to share."
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Steven Jacques

November 10, 2024

5  out of  5
rating by Steven Jacques
"very professional and helpful"
We responded:
"Thank you for your review. We appreciate you sharing your thoughts with our agency!"
Profile photo of ALAMERI .

ALAMERI .

November 8, 2024

5  out of  5
rating by ALAMERI .
"They are happy to have you and will help you with everything."
We responded:
"Welcome to Seattle & thank you! We appreciate the opportunity to help you with all your insurance needs."
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Anne Phinney

October 25, 2024

5  out of  5
rating by Anne Phinney
"Great customer service!"
We responded:
"Thank you for the review. Cheers! "
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Patrick Hynes

October 15, 2024

5  out of  5
rating by Patrick Hynes
"Awesome help. Spent two hours on phone helping me with my upgrades and switching policies. Went over all options and answered my many, many questions."
We responded:
"Welcome to our Seattle agency and thank you for choosing the number one auto insurer. Tiffany is awesome at providing options and ensuring all your questions are answered. "
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Cris Kanon (Gemini Visual Arts)

October 8, 2024

5  out of  5
rating by Cris Kanon (Gemini Visual Arts)
"Very kind, and easy to work with."
We responded:
"Thank you for choosing THE Lake City State Farm agency. We are glad to help with all your insurance needs."
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maki a

October 7, 2024

5  out of  5
rating by maki a
"Happy with the service."
We responded:
"Thank you! Please call on me if you have questions on your car insurance policy. "
Profile photo of Ashraf Hanfay

Ashraf Hanfay

September 21, 2024

5  out of  5
rating by Ashraf Hanfay
"Lisa is the best Agent I ever had she is very experienced in car insurance she help me and she give me best Deal in car insurance Thank you very much appreciate Ashraf Hanafy"
We responded:
"You are too kind. My team and I want to be your first choice when you think of insurance and service. Thank you for the opportunity to provide your car insurance. Welcome to my agency. "
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Adhvik Shetty

September 16, 2024

5  out of  5
rating by Adhvik Shetty
"Tiffany was amazing in the process of setting up my home insurance provided various options to consider optimizing coverage and savings. Savings of over $1k when compared to my existing insurance. Also got some extra savings by bundling home and auto. Clear and effective communication throughput, 100% recommend."
We responded:
"Thank you for taking the time to share your experience! We're thrilled to hear that you found the process of bundling saved you so much. I'm proud of the great job team members of my agency perform every day to help people like you - people who look for relationship agencies, want the best we have to offer and appreciate a local agency where you will always get service with a smile. "
Profile photo of Dawn Staqqs

Dawn Staqqs

September 1, 2024

5  out of  5
rating by Dawn Staqqs
"Joseph is so good at his job! Answers all of my questions, and explains everything so I understand. Never makes me feel rushed!"
We responded:
"We only have one goal - making sure we exceed your service expectations. Thank you for sharing. "
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Carol Baush

August 28, 2024

5  out of  5
rating by Carol Baush
"Joseph at Lisa Maples office took such great care of me the day my car window was smashed. He took the time to locate a repair shop nearby and handled all the paperwork. The customer service is top notch!"
We responded:
"Thank you! We appreciate you and the opportunity to deliver on our promise -- here when you need us."
Profile photo of Groovy Nelson

Groovy Nelson

August 25, 2024

5  out of  5
rating by Groovy Nelson
"I liked Lisa K. Maples State Farm Insurance from the day I signed up for my current policy. I fill out surveys online and when I get one that asks me about my insurance company I give them mostly all 5 stars. I appreciate this agency, Especially! The customer service. Thank you all and I encourage you folks out there to go, no run to Lisa K. Maples-State Farm Insurance Agency. YOU FOLKS ROCK!!! What's that old proverb? "Like a good neighbor, State Farm is there." Yea that's it, that's the one."
We responded:
"Thank you so much for sharing your experience with our office. Your comments mean so much. We appreciate you and the opportunity to provide coverage for all your insurance needs."
Profile photo of Elizabeth Martinez

Elizabeth Martinez

August 24, 2024

5  out of  5
rating by Elizabeth Martinez
"Love the customer service, and always answer my questions. They all make you feel like family! ❤️❤️"
We responded:
"Thank you. We appreciate you and the opportunity to serve. "
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Marquez Johnson

August 20, 2024

5  out of  5
rating by Marquez Johnson
"Tiffany was very helpful with the information I needed and also provided additional information on my policy to make sure I was knowledgeable. I greatly appreciate her time because she went above and beyond. Thank you again"
We responded:
"Thanks for sharing your experience while we reviewed your car and home insurance."
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Gregg Hendricks

August 15, 2024

5  out of  5
rating by Gregg Hendricks
"Tiffany was very helpful with updating my insurance and she was fun to talk to"
We responded:
"Thank you for sharing your experience. I'm proud of my team and the great service they provide. "
Profile photo of Matteus Guion

Matteus Guion

August 15, 2024

5  out of  5
rating by Matteus Guion
"I spoke with Tiffany Gutierrez, and not only was she extremely nice and personable, but she would answer all of my questions! Truly a great resource!"
We responded:
"We appreciate you. Thank you for sharing your interaction with my team member. "
Profile photo of Lina Mena

Lina Mena

August 6, 2024

5  out of  5
rating by Lina Mena
"Just got off the phone with Tiff from this office and we spoke for about an hour but it was a lovely one hour conversation catered to my needs! I got a tailored auto and renters insurance for me. Tiff was really knowledgeable, patient and kind throughout the process. I’m so thankful she’s the one who called me to set up my home and auto with State Farm. Go see Tiff at this office! She’s so awesome! :)"
We responded:
"Welcome to Seattle and our agency! Thank you for sharing your experience. "
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Vianca Garcia

August 3, 2024

5  out of  5
rating by Vianca Garcia
"Our first at lakecity summer fest and it's looks fun so far. This lovely lady at the state farm booth was really nice and friendly!"
We responded:
"Welcome! Thank you for sharing. Hope you had a blast. "
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Nathaly Granado

July 31, 2024

5  out of  5
rating by Nathaly Granado
"I have been with them more than 3 years, they are a very nice team, always helping and looking for different options. I really appreciate it! Thank you!"
We responded:
"Thank you. Glad to be of service! Bundling is a great option for additional savings. "
Profile photo of Jeremiah Thornewell

Jeremiah Thornewell

July 30, 2024

5  out of  5
rating by Jeremiah Thornewell
"Amazing place, feels nice and cozy and the whole team is so nice"
We responded:
"Thank you! We appreciate you. "
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embaye sebhatu

July 22, 2024

5  out of  5
rating by embaye sebhatu
"Good customer service."
We responded:
"Thank you for sharing your experience. We appreciate you. "
Profile photo of Mikhail Rybalchenko

Mikhail Rybalchenko

July 13, 2024

5  out of  5
rating by Mikhail Rybalchenko
"I’m a client for almost 3 years now and so far I had an excellent experience. Lisa and Joe made me feel a valued customer from the start. They patiently answered all my questions, clearly explained all the benefits and limitations without the pressure. Definitely recommend their services if you want a trusted agents that are transparent and value you as a customer."
We responded:
"Thank you for sharing. Our goal is to explain coverages and provide options to meet your needs. It's important to review your policies regularly. We appreciate you and value your time."
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Lyn O

July 1, 2024

5  out of  5
rating by Lyn O
"Joseph Roberts has always been helpful with any questions and concerns I have had regarding my insurance policy. Not only he, but the whole staff stops to make time for you with the upmost respect and great customer service. Thank you for all that you do!"
We responded:
"Thank you. Your comments are greatly appreciated. "
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Mohammad Yaser

June 28, 2024

5  out of  5
rating by Mohammad Yaser
"Super and great Service, i like the people how work there, they are very helpful."
We responded:
"We appreciate you and value your opinion. Thank you. "
Profile photo of Mike H

Mike H

June 7, 2024

5  out of  5
rating by Mike H
"Great customer service and great clear help when you ask"
We responded:
"I appreciate you. Thanks for sharing. "